Refunds and Exchanges

Because all our items are painstakingly handmade, we do not offer refunds on online purchases. However, exchanges for a different size are allowed for Ready-Made items (subject to availability).

Strictly no returns or exchanges are allowed for Custom, Pre-Order or Sale items, due to our limited fabric quantity.

To ensure that any purchase made with us will always be a perfect fit, we offer alteration services for all products at a discounted rate should they be required. Just book an appointment (call/email) with us and drop by our store with your item for a fitting!

Exchange/Alterations Procedure:

Kindly email us at mamanmisse@gmail.com with the following details:

  • Order Number
  • Product and Size Changes

We will process the returns within 3 days of receiving your item.